Hi all - I installed dotproject and worked out most of the little bugs but I’m left with one I can’t seem to figure out. When I originally installed it, any time I created a new ticket I would receive an email stating:
firstname.lastname@example.org: mail for localhost.dreamhost.com loops back to
I found an entry in the the sysvals table through phpmyadmin that showed admin@localhost and I replaced that with my email. Voila! Now when anyone creates a new ticket I receive a notification. However, when anyone goes in to a ticket and clicks the “post followup / emails client” button, we receive the following error:
Unable to mail followup. Quit without recording followup to database.
Any ideas on why this is and how to fix it? Thanks for any help!