Domain trouble


#1

I had my domain hosted on a friends dream host server, but now want to add it to my server, so he deleted it off of his and when I try to add it to mine this is the error I get: Can’t add domain: you don’t have permission to add.

Any thoughts on this?


#2

You’ll need to contact Support, and they’ll free it up for you. That is, provided that your DreamHost account wasn’t set up with a promo code. You can’t move a domain from one account to one with a promo code, in order to prevent discount plan hopping.

-Scott


#3

So there is no way to move it to my server then because I got mine at the discounted price? What happens if my friend stops his service? then I am just stuck changing the name of my domain? I understand the plan jumping aspect of it, just want to understand the restrictions as I want to keep my domain on my server which has been setup for almost 2 years now, just got around to changing it over, if I can.

Bert


#4

You may be able to switch it over after the first year, as most promos only give you a discount for the first year.

-Scott


#5

Yeah, should be in the clear considering you stayed around.

A quick note to Support explaining what you have here should get things sorted.

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