Domain owned by another user?

Okay so Im getting my dreamhost account setup.
After running into some trouble yesterday, the lovely support people fixed my new account and approved everything after I screwed up and deleted my services and what not.

So I went back, got everything setup using a dreamhost subdomain so I could add services per the supports email.

However now when I go and try to add my actual domain, it tells me that the domain is owned by another user and I need to login as them to move it.
Funny thing is, Im the owner, and Im using the same WedID I used originally so I dont get it.

I emailed back billing but figured I would give the forum a shot as well.

This is pretty much all Im waiting on to move over my site to my new dreamhost server!