Domain issues


#1

Good morning everyone,

I signed up and registered greendesires.org through the DreamHost website last week (21Apr2014). I haven’t done much with the site except tried to do the one-click Wordpress install and setup two e-mail addresses. In the DreamHost Domain Menu under “Manage Domains” the “Registration” status says unknown.

When I attempt to go to greendesires.org or try to access the email, I receive a DNS unresolved page. I fully accept that I may have screwed something up in the process, and I am just looking for some direction for moving forward.

Thank you for your help and information.


#2

You should log in to the panel and chat with support, or open a ticket (also in the panel). While dreamhost does read the forum, you need the specific help of support because of the registration status “unknown”. (chat is faster… they are very slow at answering tickets.)