Hi all; I hate for my first post to be one of trouble, but am trying to find the best method of contact for help recovering a hijacked domain name (and hosting..)
I have a good friend who is going through a very terrible breakup. Unfortunately her ex had access to her email, and was able to create his own account and etc in her dreamhost setup and is essentially holding her domain AND hosting hostage.
It's a very sensitive situation, as if we change hosting or domain name ownership and he notices there is little doubt that her page will end up defaced or worse.
What's the best course of action to fix this? Simply removing his username etc from the dreamhost account or contact dreamhost?