I paid for my domain to renew back in November and was just informed by my client that the website is down.
Checked and found an email on the 31st by the CIRA saying that my domain was DELETED.
Called them up, and they said that my payment, while made to you, was not forwarded on.
So for two months, you've had my money and I was under the illusion that it was processed.
But now I find out that the domain was deleted from the web and my client has NO site, and NO email right now.
Can you guys please help fix this ASAP!!!