Domain bought and registered to DreamHost but cannot add it?


So I bought a domain through DREAMHOST on my own account, found out my friend ALSO had a DREAMHOST account, sent them the domain transfer authorization code, confirmed it, closed my account, kept my domain name, and she now has it down as a registered domain on her portal account.

It’s there, it says it’s fully hosted, she can lock and unlock it, modify the WhoIs, renew it, set it to auto-renew/expire, but she can’t add it as a domain or sub-domain. Every time she tries it says “You can’t add that domain, you don’t have permission”?


contact support, we are just customers here