So I always used to manually renew my domain names, but I decided that I would give dreamhost’s auto-renew feature a try. I enabled it about two weeks before the domains were going to expire.
As of today, both of my domains are showing a bunch of advertising, which is even more insulting that just having them be blank, and are definitely not pointing to my websites.
This also means that any email that is being sent to any of my email addresses at those domains, is now going into some trash pile somewhere, instead of my inbox, since the domain is no longer routing email properly to my hosting. And this is all because the auto-renewal feature seems to be completely and utterly broken.
In my dreamhost panel, it says the domains were renewed, and now expire in 2013. They are all properly configured. There is even two charges to my account for the domain renewals. So why the hell are they not working?
You might notice, I am EXTREMELY upset. The website downtime sucks, but the fact that I am currently loosing emails because of this is INFURIATING! I am paying for this service, and so far as I can tell, I have not done anything wrong. There is no excuse why I should have to deal with this shit.
I submitted a support ticket two hours ago, as well as sending a message to the @DreamHostCare twitter account, but have yet to see any response. And if history has anything to say about it, I probably wont see a response for several days.
DreamHost, THIS IS NOT ACCEPTABLE!