This was a pretty bad weekend. I asked for support on a redirect and received an answer, the answer didn’t warn me of some potentials and it killed some functionality of my site…took me 2 days to figure out what was wrong. I didn’t know on some .htaccess redirects, the formatting wouldn’t work, so after doing everything suggested by support redirects and subdomains failed. Afterwards I tried contacting support and no body was around for assistance. Thank god I fixed it though, but it took some time and lost traffic to my site…just great on weekends. Here is my contact history. Hope this is NOT a sign of things to come, I am a new customer.
Your open Support Requests:
ID Subject Message Age Withdraw Message?
#1595044 Re: COME ON 12 hours 10 mins Remove
#1594513 Re: redirect 1 day 3 hours Remove
#1593696 Subdmains do not work. 1 day 22 hours Remove
#1593442 Re: redirect 2 days 5 hours Remove