DNS not resolving?


#1

I’ve registered the domain eliasson.com.au with DigitalPacific.com.au and I’m looking to host the site on my Dreamhost account. I’ve changed the DNS settings on my DigitalPacific control panel to the three Dreamhost DNS servers. With a traceroute I get this:

1 TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net (203.50.80.1) 0 msec 4 msec 0 msec
2 Bundle-POS1.chw-core2.Sydney.telstra.net (203.50.6.13) 16 msec 16 msec 12 msec
3 Bundle-Ether1.oxf-gw2.Sydney.telstra.net (203.50.6.90) 24 msec 16 msec 12 msec
4 TenGigabitEthernet6-0.sydo-core01.Sydney.reach.com (203.50.13.38) 16 msec 48 msec 16 msec
5 i-10-0-0.syd-core03.bi.reach.com (202.84.221.85) 12 msec 16 msec 32 msec
6 i-14-1-0.sydp-core01.bi.reach.com (202.84.249.13) 16 msec 16 msec 16 msec
7 i-10-2-0.wil-core03.bx.reach.com (202.84.143.209) 164 msec 164 msec 164 msec
8 i-2-2.tlot03.bi.reach.com (202.84.251.189) 164 msec 168 msec 164 msec
9 be-10-703-cr01.losangeles.ca.ibone.comcast.net (75.149.228.221) 164 msec 164 msec 164 msec
10 75.149.228.206 168 msec 168 msec 168 msec
11 ip-66-33-201-114.dreamhost.com (66.33.201.114) 168 msec 168 msec 164 msec
12 apache2-emu.colts.dreamhost.com (69.163.169.150) 168 msec 168 msec 168 msec

But as you can tell, if you try to access the site (currently only hosting a plain index.html file), nothing gets through.

I’m not sure if I need to change the DNS settings on my Dreamhost Panel or not?

How do I fix it? The domain seems to arrive at Dreamhost somehow, but my pages don’t come up. What’s wrong?


#2

Works for me (from Australia).

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#3

Uh, what do you see now and what do you expect to show up?!?!

This is what I “GET”:

[code]HTTP Response Header
HTTP Status Code: HTTP/1.1 200 OK
Date: Fri, 11 Sep 2009 01:53:07 GMT
Server: Apache
Last-Modified: Fri, 11 Sep 2009 01:19:43 GMT
ETag: “8a3485d-f-473431c6189c0”
Accept-Ranges: bytes
Content-Length: 15
Vary: Accept-Encoding
Connection: close
Content-Type: text/html

Content (0.01 KiB)

Eliasson.com.au[/code]

Customer since 2000 :cool: openvein.org


#4

Really? Mine still isn’t working. I can’t even ping eliasson.com.au or www.eliasson.com.au! What do you see on the site? Why can’t I access it? I can access everything else on the internet, no firewall, etc.


#5

Same as Atropos7 sees.

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#6

Most peculiar! Why wouldn’t I be able to access it do you think?


#7

Your OS might be caching routes, etc. Try a reboot.

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#8

Reboot didn’t solve it. Perhaps the other DNS server out there in the world don’t know about it yet, although some do, cleaing chaches or something… Is it possible for the site to be available in say Sydney, but not Melbourne (for a while)?


#9

You’re having a problem with DNS between your computer and the Internet, not DreamHost. You can tell because when you go to Domains -> Manage Domains and click on the “DNS” button for the DNS panel, the “A” record has an IP address that matches what you see in the traceroute.

I’m using Windows XP Command Prompt here:

[code]C:\nslookup -debug eliasson.com.au ns1.dreamhost.com

Got answer:
HEADER:
opcode = QUERY, id = 1, rcode = NOERROR
header flags: response, auth. answer, want recursion
questions = 1, answers = 1, authority records = 0, additional = 0

QUESTIONS:
206.206.33.66.in-addr.arpa, type = PTR, class = IN
ANSWERS:
-> 206.206.33.66.in-addr.arpa
name = ns1.dreamhost.com
ttl = 300 (5 mins)


Server: ns1.dreamhost.com
Address: 66.33.206.206


Got answer:
HEADER:
opcode = QUERY, id = 2, rcode = NOERROR
header flags: response, auth. answer, want recursion
questions = 1, answers = 1, authority records = 0, additional = 0

QUESTIONS:
eliasson.com.au, type = A, class = IN
ANSWERS:
-> eliasson.com.au
internet address = 69.163.169.150
ttl = 14400 (4 hours)


Name: eliasson.com.au
Address: 69.163.169.150
[/code]This means that DreamHost nameservers are configured to tell other networks that your domain is hosted at 69.163.169.150, so if that is what you see in the DNS panel for the A record, DH is good to go as for as DNS is concerned.

Other than that, it would be really helpful if you are more specific. I can say my car doesn’t work but that isn’t as helpful as saying when I turn the key the electric stuff doesn’t come on and the engine doesn’t try to start. Similarly if you get a blank page or an error message that kind of thing is significant.

If you are careful you can do a low-level check of connecting to your web site. Run telnet from your computer, but specify port 80 so you are talking to the web server. eg,

telnet eliasson.com.au 80The screen should go blank and nothing happens because the web server is waiting for the headers.

You can try typing a header but unless you have local echo you won’t see what you type:

GET / HTTP/1.1 <press enter> Host: eliasson.com.au <press enter twice>Then the web server should spit out your web root page and close the connection. If DH has a problem serving files for your domain, you’d see something else like “bad_httpd_conf” or an HTTP error message instead.

Customer since 2000 :cool: openvein.org


#10

Everything’s good to go so far as the Internet is concerned. Could be that your browser is setup to cache hardcore, or there may be a caching system implemented at your place of business.

[code]Registry DataUpdated: 2009-09-11
Whois Server: whois.aunic.net

Server DataIP Address: 69.163.169.150
IP Location: California - Brea - New Dream Network Llc
Response Code: 200
Domain Status: Registered And Active Website

Registrant Search: “Museum of Contemporary Art” owns about 4 other domains
Dedicated Hosting: eliasson.com.au is hosted on a dedicated server.

Whois Record

Domain Name: eliasson.com.au
Last Modified: 11-Sep-2009 00:08:11 UTC
Registrar ID: Distribute.IT
Registrar Name: Distribute.IT
Status: ok

Registrant: Museum of Contemporary Art
Registrant ID: ABN 15003765517
Eligibility Type: Company
Eligibility Name: Museum of Contemporary Art
Eligibility ID: ABN 15003765517

Registrant Contact ID: DIT-1059255
Registrant Contact Name: David Wynne
Registrant Contact Email: Visit whois.ausregistry.com.au for Web based WhoIs

Tech Contact ID: DIT-1059256
Tech Contact Name: David Wynne
Tech Contact Email: Visit whois.ausregistry.com.au for Web based WhoIs

Name Server: ns1.dreamhost.com
Name Server: ns2.dreamhost.com
Name Server: ns3.dreamhost.com[/code]

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