Figured I’d hijack this topic in the name of convenience, since I’m having a few issues with my own lists. First of all is that I do notice several hours of lag on the listproc sometimes before the emails actually go out. At the moment, though, that’s not what I’m struggling with. I’m struggling with names.
Say I set up a list using the address ‘email@example.com’. That’s great, it’s easy to parse and remember. But when emails are actually coming back, they’re coming from something more like ‘firstname.lastname@example.org’ which frankly is very ugly and confusing to my users. I tried going into the addresses panel to change the alias or displayname for this list-domain.com address, but couldn’t see a way to do it without potentially breaking the list.
Now of course I know I can still send actual mail to email@example.com and it will go through fine, but my users don’t all know that and I’d really like it to be obvious or, even better, the only apparent option. Setting a reply-to is not quite the same thing.
So… any ideas?