I tried their live chat. I sat on “hold” for an hour before it finally said “we are not taking live callers” – nice.
Anyway, from the LAST crisis:
(2004-03-08 14:06:40 / #2401132)
On Sun, 07 Mar 2004, you wrote:
[quote]I’d give you the whole speech. I’ll skip it. The lists are down again
apparently as no posts have appeared in HOURS including the two I sent
several hours ago. (It’s not latency because they don’t show up in the
We are truly sorry about the inconvenience, and the problem on the
discussion list is being looked into and continuously monitored. It
should be ok as I write this.
You know if they were “CONTINUOUSLY MONITORING” it (or even were paying attention) they’d have a clue it was broken.
This is the problem with a company that has NO FULL-TIME STAFF and NO PHONES. If there’s a problem, you can’t get help. Happily only 2 of my domains are here – the larger ones are elsewhere. Sadly, I moved my domains with discussion lists here because I like MailMan better than MajorDomo. I’m shopping and it looks like (so far) photon.net is going to be my new home.