I received the monthly newsletter email from Dreamhost this morning. In the usual uber cheerful tone it reported that Dreamhost has been sold. Uhhhh, OK, I guess. It also reported that one of the first changes that will be made is moving tech support offshore.
One of the things I’ve liked about dealing with Dreamhost is being able to talk to a Californian when I occasionally need some help. It’s disappointing to learn that Dreamhost is following the lemmings and moving more American jobs out-of-the-country.
Please reconsider. Raise my annual rates a few bucks but keep tech support in the U.S.