I did read the entire newsletter, but I don't know what you mean by "that bit?" This is the bit I'm referring to:
"Our in-house technical support team is being moved onto other projects within the company as we prepare to transition to a more cost-effective offshore support platform. "
I'm tired of dealing with offshore technical support. I was hoping not to have to see it happen at Dreamhost.
Ahhhh....it's all an April fool's joke. Well, they got this fool. Why am I not laughing?