Disable account and transfer domain

my nam is Tuan
i’m customer from 5/12/2011 and now i want to transfer mydomain from Dreamhost to new DP… but it’s not completed
2 day ago i have login my account but disable but i dont know why? reason?

i hope Dreamhost can help me and reopen my account.
my email (account): ngohien.tm@gmail.com
help me soon plz!

i hope i can transfer my domain to new DP

what about this forum
nobody reply and no staff care about my problem