Hi. I’m writing about this issue my web developer’s having with accessing via ftp to our website on dreamhost. I believe this issue started March 20th, which coincides with the timing of power interruption in Irvine CA. I’m located in New York, while my developer’s in Los Angelos. Basically, we’ve done everything from reseting the password, reseting the router, using different ftp clients (filezilla, dreamweaver) and using a different computers to access the website.
The strangest thing is that I’m able to connect perfectly using ftp and able to upload files. However, he encounter issues like ftp host not found. Recently, he was able to accces the web ftp on dreamhost.com and got a pop-up window, saying this:
Screenshot of Popup
I hope someone can tell me what the issue is. Is it due to some kind of server issue? My team and I really need to figure this out and be able to access files. Thanks!