DH Panel IP Auth Form Failing / Cannot Access Panel


#1

The form here:

https://panel.dreamhost.com/login/newip.cgi

is failing, with the resulting page (after submitting) being raw HTML with:

THIS MESSAGE DID NOT SEND!
HTTP/1.1 200 OK
Date: Tue, 18 May 2010 20:51:47 GMT
Server: Apache
Keep-Alive: timeout=2, max=100
Connection: Keep-Alive
Transfer-Encoding: chunked
Content-Type: text/html; charset=ISO-8859-1

at the top. I cannot access my panel as my dynamic IP through my ISP has just changed. I tried sending an email to support@dreamhost but that was rejected. I sent one through the sales form… I sure hope that gets through to the proper folks in a reasonable time, but figured I would post this here to maximize my chances of it being seen by someone that can get the message to the proper folks.[hr]
Just discovered something… it only errors in FireFox. In IE8 it successfully submits! I’ve used it many times over the last few weeks in FF without issue, and have changed nothing in my setup. I still haven’t received the authorization email though.


#2

Thanks a ton to Dan W who picked up my email from sales and has gotten me into my panel and is looking into the apparent bug!


#3

Should be resolved now. I now hate SMTP a little bit more.


#4

I hate that what at least sounds like an awesome protocol has been rurnt for you!