@shearerno9 sorry to hear about your problem. What you report is strange because you have been helped once and now the issue is back... are you sure your computer doesn't have some nasty virus that interferes with your browser? Anyway, try contacting Support at http://dreamhost.com/support (you don't need authentication there, and as of captcha try a different browser).
Otherwise, please consider using Twitter and tweet at @dreamhostcare
I'm closing this thread now because we can't help you further on the public forum.