I’ve already sent in a help ticket for this but haven’t got a response, so I’m here hoping that someone can possibly help…
I had been getting too many emails about my wordpress installations needing to be updated, and being as many were old and not in use, I decided it was time to delete those. So I go into my dreamhost web management and go to the one-click installs page, then to manage my applications. One of the wordpress installations was in my base directory (listed as “/”). Thought it would be fine since I no longer use that wordpress installation. Well, it deleted the wordpress installation there, as well as EVERYTHING in my base directory for my domain. This does not make any sense to me as to why it would delete every file in the folder, even non-wordpress files and subfolders.
Immediately, I try to do a domain restore. Trying every restore option, it tells me there are “no available backups”. Feeling very distraught at the moment because I have a very minimal backup of the site to my computer.
What I really want to know is why would it have deleted everything when it was only supposed to uninstall a wordpress installation??? And will dreamhost tech support be able to restore my site if I request a call back in a help ticket?