I’m not used to a webpanel. I don’t see anywhere I can delete files/folders from my site. I’m trying to do it via filezilla, but they won’t delete. I get a 550 error. Any ideas on how to do this?
You can use WebFTP as well. It’s in the panel under Domains -> Manage Domains and click WebFTP next to your domain name.
If there’s something in there that won’t delete, it may be a permissions issue, which can also be fixed with WebFTP. Remember that stuff in /logs can’t be deleted, but just about everything else can be. If it won’t delete, submit a ticket to Support and ask for help with permissions or deleting, and give them the full path and filename.