Emails that were sent to me at 9:30 this morning arrived at 6:45 tonight. I run several businesses on Dreamhost, and I’ve been recommending them to others for years. But this email snafu with the spam filters has been going on for almost two months, and is just getting worse.
Emails are lost. Emails are delayed. Emails never get sent. Emails never arrive.
THIS IS NO WAY TO CONDUCT BUSINESS. THIS MUST STOP.
I don’t know what magic process Dreamhost did to set forth this horrible problem, but if it doesn’t end soon…like within DAYS if not HOURS…we’re packing up our sites and bailing.
It really sucks because I’ve been with Dreamhost for too many years and was always their biggest fan. And now that loyalty is being rewarded with our businesses being ruined because we have to redirect everyone to our personal iCloud or Gmail accounts.
Come on, guys. If your email system is permanently damaged, just freakin’ TELL US so we can make other plans. We have lives, time and business being lost here and we can’t afford to stay with you.
I mean really guys…you DO realize a class-action suit is going to be the upshot here unless you can shoot straight with us. Tell us the truth. That’s the least you can do.
Anyone can cut and paste “Our Technical Operations Team is working on alleviating delays for email through the junk mail filtering system. During peak hours (7am – 7pm PDT) we are seeing junk mail filtering queues fill up. This causes delays for incoming and outgoing mail. This also causes intermittent connectivity and delays for Webmail/IMAP/POP. We are working diligently to alleviate these problems, including on fixing these problems in a more permanent manner.”
See? And that’s all you’ve been doing in your status updates for the past two months.
Please. level with us. If it’s unfixable then TELL US. Thanks.