I signed up for PS and PSMYSQL two days ago. The PS migration went smoothly, and my databases were scheduled to be migrated last night at midnight. I woke up this morning to find all my sites down, with mysql connection failed error messages. Attempting to connect directly via shell fails with the same unknown user message. phpmyadmin from the panel also fails.
I was unable to create a support ticket via the panel as it appeared to be broken this morning, I submitted a ticket via email and it shows up but has not been touched for 5 hours.
I’m suspecting either the merge/migration failed, or a DNS issue. Has anyone else gone through this process and have any tips?