Yesterday one of my databases has been deleted from server without my permission or concession. This problem affect my forum and my website and i will lose many members if continue! I open a support ticket yesterday and nothing happening; The ticket code is #5574662
Please, help me!!!
Have you checked your database recycle bin, maybe it’s in there?
https://panel.dreamhost.com/index.cgi?tree=goodies.mysql& and click on “MySQL Recycle Bin”
Deleted databases should be kept there for 30 days (I think) before being purged.
Thanks for the reply. I try this before I create this topic, but nothing has found. I think this is very strange because no one has access to mysql. And only one database has been deleted.
I’m sorry to hear that!
I see someone from our team is looking into your ticket & hopefully finding out what was the root cause of this.
Sit tight! We’re here to help!
If you don’t have your own backup, you will have to get DH support to help you out. Hopefully they are able to restore from a backup
It’s important to get the bottom of how it happened as well. It’s possible to have unsafe php code that is exploitable to drop all the tables in a database, is that what happaned? Or did the database completely disappear from the panel, if so support needs to find out where it went…