I’m sorry for the delay you have experienced in receiving responses to these support requests. While I was “off duty” when I saw your forum posts, I have logged into the support system to research your situation.
Of course I am sorry that your server was down. This was the result of a widespread issue, as reported on our status blog, and, while each of your support requests was not individually addressed, you were notified of the status of your server by our support staff in a previous email to you about this situation.
Your site is now back online, and has been so for at least 7 hours now. I have personally checked the operation of your site, and that of each of your databases, and all are performing properly at this time.
As for communications, your frustration not withstanding, please refrain from using foul and abusive expletives in communicating with our support technicians. We are happy to help you but our people will not be subjected to the language you chose to use in your last support request. The fact that your site is actually up and running, while some others’ are not, coupled with your language in your support request, is probably why no one had answered you with a personal message until I did. Frankly, given that language, it’s not surprising that the technicians on duty elected to answer other users before they answered you.
You said in your Forum post above:
None of your support requests have indicated a problem with any site other than the single site you have hosted under the account from which you filed your support requests, and there is no indication in your support history that you have any other site(s) hosted at DreamHost.
If you have other sites/accounts where you are having issues, please indicate that in a new support request, and I, or another technician, will research those problems and do our best to get all of your sites working again.
–DreamHost Tech Support