Creating a New IMAP Folder with Apple Mail

I’m trying to create a new IMAP folder that will sync with Apple Mail, but after selecting Mailbox > New Mailbox… and entering the folder name, I get the message, “IMAP command “CREATE” failed. The server error encountered was: Invalid mailbox name.” What would be causing this? Thanks.

I have no Apple experience and never ran into that error… but maybe you could create the folder through webmail, then sync up with it?

If it works, at least it’s a temporary fix until the actual problem gets solved.

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I would have to agree, otherwise check with DH support directly as they may have seen this issue before.

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