I have a recurring problem with clients whom I send FTP account login info to not understanding the difference between FTP and HTTP.
So when I tell them to login to an FTP account I made for them on my Dreamhost account, using “mydomain.com” or “ftp.mydomain.com” as the server name, many of them will think I’m giving them a password-protected web url, and try to connect to the FTP account using a web-browser…which obviously does not work.
Right now, when you try and connect to “ftp.yourdomain.com” in a web browser, it returns an error page that says:
"Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”"[/quote]
This, needless to say, is not very helpful to the average uninformed web-civilian.
Is there a way I can create a customized error page that will display if someone tries to connect to “ftp.mydomain.com” in a web browser (much like custom 404 pages)? My first inclination was to setup a redirect for the “ftp” subdomain, but the control panel will not allow me to do such a thing, since it’s obviously a reserved subdomain.
But since there is no reason why I (or anyone else) would need to connect to “ftp.mydomain.com” from a web browser, I would like to be able to display a page explaining that this domain is for FTP requests only, is NOT a “web site”, and then point to download links to popular FTP clients that the person can download.
Is this possible on Dreamhost?