Created new file. Can't see it


(I just logged a ticket for this but maybe someone here can help).

I have just started adding files at

I created two files

I created them in FTP and they appear to have good permissions (644). But they can’t be seen in the browser.

To investigate, I duplicated file index.html in root dir of the site.

Copy index.html -> index2.html

BUT index2.html is inaccessible from the browser.

ls looks normal for both:
[bootes]$ ls -l in*
-rw-r–r-- 1 dizzley pg1593404 331 2009-10-22 12:24 index.html
-rw-r–r-- 1 dizzley pg1593404 773 2010-05-07 07:20 index.php
-rw-r–r-- 1 dizzley pg1593404 331 2010-05-07 08:15 index2.html

BUT ONLY index.html is visible. What is the problem?



I got a very quick reply to my ticket.

It turns out that that the domain was not managed by the user who did the ftp. I used Domains>Manage Domains in the panel to set the user correctly.

All fixed now.

Thanks to DH Support.