Create Mails Accounts Fail

I can´t create Mails in my domain/site error in 24 hour fix this problem, tree days ago and nothing happend, dreamhost support dont´s answer me and no fix my problem, but I pay for that???

Hello Paul,

I apologize for the delay in response from our support team. We have not forgotten about you and we are currently looking into your email issue. I have forwarded all 4 of your tickets to a support manager and they will be sending you an update as soon as possible. We thank you for your patience with this issue, it is appreciated.

Matt C