Create admin user link


#1

I am very new at this and don’t understand a lot of the jargon yet so please excuse me if I write things that may not make perfect sense.

I am just setting up my website. Last year I bought and parked a domain name with Crazy Domains. A week ago, I signed up with Dreamhost and was sent a link to register as an admin user. That link just takes me to the crazy domain site where it says my name is parked. I called Crazy Domains to ask about this problem and they said I need to contact Dreamhost to transfer (?) the name server so the link would work properly. I don’t understand any of that!

Could someone please help me with fixing this problem so I can move forward.

Thank you,

JenBuc


#2

If the registration for your domain is currently through Crazy Domains, and you want to point that domain to DreamHost, that’s a change you would need to make through their site. The domain isn’t under our control, so we can’t make changes to it.


#3

Specifically, you could transfer the domain name to dreamhost. However, it much simpler just to grant dreamhost control – to do that log in at crazy domains and set the nameservers for the domain to

ns1.dreamhost.com
ns2.dreamhost.com
ns3.dreamhost.com

It takes 12-24 hours for that change to get spread around to nameservers everywhere, so after you make the change don’t expect instant joy.


#4

Thank you for your help. I think I have now done that and will wait and see. I had two domain names, one with .com.au and the other just .com.
It worked on the .com.au but not the .com. I have sent them an email as I assume it is their problem (again!)?


#5

Ensure that you have “Added Hosting” for both domains here, too. (Same hosting account, don’t need 2).