Following up along those lines, I can enter domain directories from home with a user I created but an ls within the home directory throws me a permission denied (I have to remember what they're named or I'm stuck!). Additionally I can enter some domain folders, but not others. I am sure I followed the same process on each when setting them up. The extra security setting on them is disabled in the Panel.
Shouldn't there have been a root user created for my account when I signed up that has full privs on home and can view everything contained within it? If not, do I need to get Support to create one for me?