We need to monitor an employee's sent and received emails on the company domain account due to recurring Customer Service complaints.
We have previously notified all employees in writing that no personal business should be conducted on the company email addresses and if there is such need, set up their own free web email with Yahoo!, Google, etc.
Anyway, is there a way to receive copies of everything this Dreamhost account sends and receives? I realize that i can simply add that account to my MS Outlook and set it to not delete emails off server and leave marked as "unread". But, this won't deliver copies of sent emails.