We have been experiencing errors with the web panel all day. The "Temporarily Unavailable…sorry for the…we update our databases.” message has popped up several dozen times today. Is this common for DH? I have also experienced the WP lagging at times but never like this. :@
Are you referring to the user name on the server? If so go to the web panel (when it is working), under the “mail” tab then “passwords”. You will see the list of the assigned user names (ex: m0143499) and the corresponding name that you assigned to it.
hope that helps.