I am considering moving my companies website to Dreamhost. I have been testing Dreamhost with my personal domains for about a month, and I am very happy with the control panel and customer support.
I appreciate the transparancy and information that Dreamhost provides on the dreamhoststatus.com site. However, after reading through past posts, one thing that does concern me a bit is that when an outage occurs to a specific server, if the fix requires FSCK, then the server may be down down for 3, 4, 5, hours (or even longer). I realize that Dreamhost has zillions of servers, so we are going to see this in the blog occasionally, and statistically it is not happening very often at all.
However, it does concern me that we could be down for that length of time in the event of a raid problem on the particular server that hosts our website. What if any steps can be taken to plan for this contingency? I appreciate the “100% uptime” guarantee, but I don’t really want a credit if our server is down for an extended time. I would rather have a way to temporarily move to another server (assuming I had my site backed up locally, which would be my problem).
Or I would even be willing to pay double to have a second account ready to go with a “hot spare” copy of our website. But of course that doesn’t help unless there was a way to change the DNS to point to the backup server.
Is there enough demand to offer this service profitably? Probably not or they would already be offering it…
I’m also considering the VS plan, but in reality this plan would be subject to the same problems if the host server had raid issues or needed fsck.
Maybe I am worried about something that is unlikely to happen to me. DreamHost seems to respond to problems quickly, and downtime seems to be minimal when problems do occur, unless you need an fsck run…
Any ideas or options? Thanks.