I have contacted support on this several times and after doing what they told me I am still having these issues. I will say they are very kind in the response and patient, but they don’t seem to help because I am not sure that I am explaining this correctly.
My issue, which I try to explain like this:
I have contact form 7. I have the fields filled out correctly with a dreamhost email account as the To: From: email address which they verified is filled out correctly.
The form works, but it doesn’t deliver the email if the USER fills out the form using a gmail, yahoo or hotmail address.
They told me to install the configure-smtp plug in. I did, but I didn’t configure it only activated it. I’m not exactly sure if I need to configure this plug in or not for the website with the contact form that has a dreamhost account email.
I have another website that uses gmail and we did the plug in and it works. We configured it using the gmail information. Now the contact form can deliver mail from an address with yahoo or gmail, etc.
My question is, what do I do with the plug in if I have no gmail user info to enter?
I’m getting very frustrated as I have a few more domains to figure out. I would like to get this resolved before they bill me for the year, because I am considering moving all the domains elsewhere, but what a headache for me! I know other people have this problem, so if you have any advice for me I’d appreciate it.
For these sites most are custom wordpress themes, but some are pre-purchased themes and I tried researching plug - in conflicts as well and nothing turned up… so I really think this is a dreamhost issue not wanting to deliver mail from gmail, yahoo, etc.