Confused email problem with some clients


#1

Dear all,
I have some clients on my domain and they are having a strange problem
with their email.
“Recipient is receiving the email more than one ( 6 to 10 times and sometime 25 ) if that email has any attachment.” they said.

There is no problem on the configuration of outlook.

Anyone have any idea about it?

Thank you and Regards,


#2

Sorry to hear you’re having this problem.
If you could submit a support ticket here: https://panel.dreamhost.com/index.cgi?tree=support.msg&
Someone from our team can investigate the issue.
Let me know if you have any other questions :slight_smile:


#3

Hi justin,
I am sorry say to that it will not help me to solve if i send my questions to the DH technical team.
I meant they can not solve, may be they will not interest enough.
Because still i have some questions and they not replayed yet, since long time.
But any how i will send one more time for the checking and we will see the result together.
I will share with you and if i get any response.
Thank you for your interest.