Chinese users visit the Web site is slow


#1

Has exceeded the 24 hours, I have not received your letter. There is now a more serious problem! I come from China, and China has two very large ISP, a call CHINA NETCOM, another called CHINA TELECOM. In the past few days CHINA TELECOM users to access my site, all of a sudden there is a problem (This is Nanchang Jiangxi, China), access is very slow, sometimes fast, sometimes slow. And the different users, even neighbors from the same ISP (CHINA TELECOM) access speed is different. I come from a Chinese university, the school CHINA TELECOM users, has such a problem, with a dormitory of the students use the same ISP, the speed is different. I would like to thank you. This caused me a tremendous impact, my professors have ordered me to solve the problem as soon as possible, I am a big headache. I found that you upgrade the service, This has had the influence to me? CHINA NETCOM speed of the user’s visit is normal. I am very confused and would like your help, I have always liked Dreamhost, and is prepared to continue to buy, I hope you can help me solve this problem. Thank you very much!

My English is not good, I hope you will help me solve the problem as soon as possible, Thank you very much!


#2

We are customers, like you, but can try to help.

What is the URL for your site so we can see if it’s slow?

If you can, try the ‘traceroute’ command from your university:

traceroute www.example.comAnd post the results here.

-Scott


#3

Thank you for your help!
My site’s URL:bbs.jxcia.net

I try the ‘traceroute’ command from my university.

My account all of the sites visited were very slow.longlan.cndbi.com is my site,too!

I hope you can continue to help me!Thank you very much!Thank you very much!

C:>tracert bbs.jxcia.net

Tracing route to bbs.jxcia.net [67.205.15.38]
over a maximum of 30 hops:

1 * * * Request timed out.
2 102 ms 70 ms 33 ms 49.252.177.220.broad.nc.jx.dynamic.163data.com.c
n [220.177.252.49]
3 * * 114 ms 77.251.177.220.broad.nc.jx.dynamic.163data.com.c
n [220.177.251.77]
4 * * * Request timed out.
5 196 ms * 122 ms 202.97.33.74
6 378 ms 221 ms 378 ms 202.97.51.182
7 305 ms * 421 ms 218.30.54.150
8 * 617 ms * GE1-GX.dreamhost.com [67.17.162.162]
9 * 506 ms 340 ms ip-66-33-201-70.dreamhost.com [66.33.201.70]
10 334 ms 357 ms * apache2-snort.spyro.dreamhost.com [67.205.15.38]

11 271 ms * * apache2-snort.spyro.dreamhost.com [67.205.15.38]

12 * 204 ms 263 ms apache2-snort.spyro.dreamhost.com [67.205.15.38]

Trace complete.

C:>

C:>tracert longlan.cndbi.com

Tracing route to longlan.cndbi.com [67.205.14.161]
over a maximum of 30 hops:

1 * * * Request timed out.
2 67 ms 10 ms 28 ms 125.252.177.220.broad.nc.jx.dynamic.163data.com.
cn [220.177.252.125]
3 14 ms 24 ms 9 ms 49.251.177.220.broad.nc.jx.dynamic.163data.com.c
n [220.177.251.49]
4 208 ms 176 ms 128 ms 202.97.39.149
5 246 ms 158 ms 100 ms 202.97.33.186
6 316 ms 282 ms 451 ms 202.97.51.182
7 367 ms 347 ms 338 ms 218.30.54.150
8 * 395 ms 371 ms 146.82.32.58
9 358 ms 368 ms 251 ms ip-66-33-201-70.dreamhost.com [66.33.201.70]
10 * 325 ms 224 ms apache2-wok.spyro.dreamhost.com [67.205.14.161]

Trace complete.

C:>