Sorry but tha is TOTAL BS, I challenged you to prove the technical assertions you made and you declined, I wrote to Brett and got a load of BS there too.
What I DID find was that DH were not archiving my email according to the parameters in my Catchall account, that was a #fail by Dreamhost and nothing to do with Catchall.
CatchAll is actually a great way to prevent spam, I give everyone a different email, e.g. firstname.lastname@example.org when eBay got hacked I was quickly able to change the email at ebay to email@example.com and redirect all new email sent to firstname.lastname@example.org to a dummy account.
There were problems with DH email, firstly it did not follow it’s own rules about archiving old email; so instead of archiving every 2000 messages or 365 days I had an account with many thousands of emails.
The other DH mail problem is the awful webmail product, honestly it is SO BAD I would rather have squirrel. It appears to me that Dreamhost is blaming the size of our accounts for this poor performance but it was just as bad on my smaller mailboxes.
I feel really sad about Dreamhost’s behaviour on this matter, it is like losing an old friend or seeing one become senile.
Sometime in IT depts you see techs having a pissing contest and that seems to be what has happened here. Blaming Catchall for a poorly configured dreamhost service.
What worries me is WHAT NEXT, what is the next service that customers value but Dreamhost decides is a TOUGH DECISION to withdraw?
I guess we will soon find out, it seems that DH has sold it’s soul, this kind of behaviour usually happens before a sale of the company.
We have seen how other providers got gobbled up and thousands of domains were migrated to single hosts. Maybe that is the future for Dreamhost.
Normally I would prepay 2 years at a time for my Dreamhost service, now I am thinking it might be better to move to monthly billing.
The only reason I have not jumped ship is the sheer amount of work it would be to migrate my hosting.
Dreamhost will come up in conversations with my friends and colleagues but instead of me speaking highly of them I will be warning against using them.