Two weeks ago, an automated system mistook it for backups, and took it offline by moving all the content into dreamhost objects.
After five days of back-and-forth support finally admitted they’d made a mistake, and they would restore the content.
A week later (i.e. 12 days out or so) support has moved back 15% of the files, and they no longer reply to email, live chat, or pokes to dreamhostcares on twitter. I’m absolutely at my wits end.
Does anybody know how to get the to fix a situation like this? I just don’t understand what’s happening. Why can’t they restore the site?