OK, so I’m trying to help out a friend, which means I don’t have complete access to the control panel, only to this subdomain for uploading files.
But here’s the issue.
I can connect to her site via FTP (Fetch) and upload files to the folder. But when I go to visit the subdomain, one of two things happens.
1. If you visit ftp://design.deakyne.org/index.html in a browser like firefox, it prompts a log-in (as it should) and when you type in the correct username and password the files do show up.
2. If you visit http://design.deakyne.org/index.html, nothing shows up. Nada.
The account was made a couple days ago, so I wouldn’t think DNS propagation would be a factor. It frankly behaves like a dedicated FTP account and not a subdomain for the public to view. Without extended access to her account (I don’t want to know her settings as she’s only a casual acquaintance) it makes it trickier to troubleshoot. Any ideas on what she may have gotten wrong? Thanks!