Can't Sign In To My Account


#1

When I try to login to my DreamHost web hosting account, it says “This IP is not authenticated.” So, I authorized the IP address (clicked the link, entered my e-mail, entered the code, set to 1 Month). Then, I tried to log in again… but it still gave me the same error. I waited a bit. Still the same error. So, I tried to authorize my IP address again, went through all the steps again, set to 1 Month. Tried to log in again and it still gives me the same error.

What is going on?


#2

+1 This exact same thing is happening to me. And I cant contact support because I cant log in. Super Frustrated!!!


#3

same to me.
[hr]

you can,

i contacted them here:

https://www.dreamhost.com/support/#support-form

CHeck the last from list.


#4

I tried that. It takes me to the panel login screen. :frowning:

I tried chrome and firefox.
[hr]
I just tried to sign in again and it seems to be working now. Not sure what the issue was.


#5

i am in now. try now, maybe they fixed it.


#6

Yup, I just got in.


#7

Sorry for this issue folks. It looks like the incident has been resolved:

https://www.dreamhoststatus.com/pages/incident/575f0f606826303142000510/59419b7fef3e6af26b002438