Can't send email. Can only receive. Support unresponsive

email

#1

For going on 2 days now I can only receive emails. I can’t send them. Live chat support gave me a bot message saying email servers were down and it was a known issue. I logged a ticket but I can neither update that ticket nor get status through live chat. I have not heard back from support at all. What is going on? Is anyone else having this problem?


#2

Hi rwatson,

Thank you for contacting us, we apologize for any frustration! There have been a few issues with email migrations the last week. If you can supply us with a support ticket# or domain name on the account we can look into it the status. You can also reach our support tram directly here https://panel.dreamhost.com/index.cgi?tree=support.msg&

Thanks!
Matt C


#3

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