Can't renew Domain


#1

So I tried renewing a domain on the 11th of July. Got my billing receipt, and logged out. Went a few days later to check the site, and it says expired. I went back in, renewed AGAIN, and same thing. Ridiculous. So I suppose not the domain will go to ether, and I will have to spends a ton of money getting it back. Anyone have any suggestions? I am still waiting for a response via the ticket system.


#2

What’s the domain? I can look into this for you as soon as you let me know. :slight_smile: Or you can also provide your message ID number (starts with a 5) and I’ll check on the status of that for you.