Cant Remove Installlation Directory


#1

Hi All, I thought I would try the forum as Dreamhost don’t seem to answer anything from the panel ticketing system.

Installed update of Joomla from the one-click installs but can seem to remove the install directory (or anything from that whole domains directory). Keep getting permission denied.

It seems to be all owned by 1010 which I would guess is a dreamhost account? Cant chown or chmod. Anyone have any idea’s before I log a support request and wait a week or so for a reply?

drwxr-xr-x 7 1010 1010 2048 2008-03-22 08:04 installation

Anthony


#2

If you don’t own it, and you don’t have write permissions, you can’t delete it…it will probably take support to get it sorted out.

–rlparker


#3

Also, I recommend being courteous in the support emails and to always try to provide as much information as possible about what led to the problem. I think someone here on the forums has a link to some good advice I took on asking good questions or something like that…

I’ve never had to wait more than 24 hours for a response from support, FWIW.

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