Cant purchase


#1

Hi everyone,

I seem to be having a very strange problem. I select the package I would like to buy, enter the domain name I want and when I enter in the promo code I have, the system times out. If I do not use a promo code it lets me process the order. Can anyone let me know why entering a promo code freezes me out?


#2

There are currently problems with the server that looks after promo codes, from what I have read about the issue in other threads support does know about it.

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#3

Would this be the same issue that wont allow you to get into their contact information??

Is this just a bad day, or are things always like this here?


#4

IMO dreamhost is normally much better. As far as contacting them I’m pretty sure that sales@dreamhost.com is the palce to start for potential customers.

-Matttail


#5

Agreed, the recent problems are definitely not the norm.

To me, it looks like the recent surge in new customers has really taken them by surprise and is stretching resources a bit. Hopefully, they will get on top of it soon and things will return to normal.

Mark


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#6

Does anyone have any idea how long this problem with their promo codes will last?

I’m looking to get something online by this weekend.


#7

I just checked and the issue seems to have been resolved. Lets hope it stays that way. :slight_smile:

Mark


Save [color=#CC0000]$50[/color] on DreamHost hosting using promo code [color=#CC0000]SAVEFIFTY[/color] ( Click for details )


#8

Thanks!

The code and the purchase worked.

Thank you