Can't login to pay bill

Hi I can’t login into my account to pay my bill and my sites are down. I’m not sure if it’s because my email for the account is a dreamhost one.

Please help!

Hello badyani,

Thank you for contacting us for support! If you are not able to login to the panel please us this link select the “other” option from the drop down and include an email you have access to. Our account verification team will be able to assist from there.

Matt C

Thanks for getting back to me. I’ve done that now. Is there a way to used up the reply. There are a few sites that are down now.

Thanks for your help

If you can provide us with a ticket number we can look into it for you.

Hi, I can’t actually log into my account to create a ticket. That’s the problem. I’ve used the contact form 3 times with no response. I need to sort this as soon as possible.

is it possible to privately send my username? I’ve been trying all day to have this fixed

I now have a ticket number, can you please help! It’s
7623422. This is now affecting my business.