Can't login to pay bill


#1

Hi I can’t login into my account to pay my bill and my sites are down. I’m not sure if it’s because my email for the account is a dreamhost one.

Please help!


#2

Hello badyani,

Thank you for contacting us for support! If you are not able to login to the panel please us this link https://www.dreamhost.com/support/ select the “other” option from the drop down and include an email you have access to. Our account verification team will be able to assist from there.

Thanks!
Matt C


#3

Thanks for getting back to me. I’ve done that now. Is there a way to used up the reply. There are a few sites that are down now.

Thanks for your help


#4

If you can provide us with a ticket number we can look into it for you.


#5

Hi, I can’t actually log into my account to create a ticket. That’s the problem. I’ve used the contact form 3 times with no response. I need to sort this as soon as possible.


#6

is it possible to privately send my username? I’ve been trying all day to have this fixed


#7

I now have a ticket number, can you please help! It’s
7623422. This is now affecting my business.