Can't get support without signing into panel and I can't sign into panel


#1

You’ve lost a customer once my contract is up. This is sooooo bad that there is no way to contact suport


#2

Hi @Retzcat,

You should be able to reach a LiveChat agent or submit a ticket from the Support > Contact Support page here:

https://panel.dreamhost.com/index.cgi?tree=support.msg&

Select a topic from the dropdown menu and then click “Chat with a agent”

If you can not reach them through your panel, you can also submit a request from our contact page here:

https://www.dreamhost.com/support/

select the “i can’t login” or “other” option to report the issue to our team and include an email you have access to so they can contact you!


#3

The links are not helping- I can’t get into my panel as it says it doesn’t recognize my IP. No email coming through… Live chat is not working…