I'm afraid I am having the same problems too and it's not just a "How do I download email?" trouble area.
I'm getting Thsi error message when trying to download email from my sites:
A time-out occurred while communicating with the server. Account: 'mail.stonegauge.com', Server: 'mail.stonegauge.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19