Can't create new users on another's account


#1

I had someone set me up to be able to modify users on his DH plan, but I find that I can’t actually create new ones… I get an error in red text under the Username field when I try to that says “* There is an internal misconfiguration on your plan, please contact support@dreamhost.com and let them know you got this error!”

Am I only allowed to create new users on a plan that I own?


#2

[quote]Am I only allowed to create new users on a plan that I own?

[/quote]

Not in my expereince - I’ve found I can create new users on accoutns under Accessible rather than Owned.

I suggest you ask Support to fix the “internal misconfiguration on your plan”.