Can't connect


#1

I use Filezilla to FTP files to my website. It’s worked flawlessly for years on my XP machine. I have a new Windows 8 laptop and I can’t connect to the Dreamhost server. I enter the same settings I use on my XP computer.


#2

check again, there no reason it won’t.

What happens when you try or what error do you see?


#3

Here’s what I get on Filezilla when I try to connect:

Error Could not connect to server
Status Waiting to Retry
Status Resolving address of Dade.Dreamhost.com
Status Connecting to 208.113.185.95:221…
Error Connection timed out
Error Could not connect to server
[hr]
Something maybe important that I forgot to mention: My XP machine is hooked up to Comcast broadband. The laptop is accessing wi-fi from the same Comcast router.


#4

Just noticed a typo: Dade.Dreamhost One period, not two.


#5

Is the port number (last number after the colon) really showing up as “221”? It’s supposed to be 21. If that’s really how it’s showing up, check your FTP client settings.


#6

Yes, it does show up as Port 221 on the new laptop. On the always reliable XP machine it shows as 21.

Where do I find FTP client settings?


#7

You said you’re using Filezilla — I’m not personally familiar with that program, but there should probably be somewhere to enter/change the port number in the same place you entered the server name.


#8

I contacted Dreamhost customer support and they suggested I change my password. I did that and it solved the problem. Thank you Dreamhost support!