Can't connect to server?


#1

I’m trying to get my WordPress page up and running, but I keep getting an error message on FileZilla.

Status: Resolving address of ftp.mysite.com
Status: Connecting to 50.63.202.61:21…
Error: Connection timed out
Error: Could not connect to server
Status: Resolving address of ftp.mysite.com
Status: Connecting to 50.63.202.61:21…
Error: Connection timed out
Error: Could not connect to server

Over and over. I am completely new to this but I’ve been following guides and can’t figure out what I’m doing wrong! ftptest.net says it’s just fine and there’s no problem. I’ve tripled-checked the FTP address and my logon info, it’s all correct.

Help please?


#2

is this an established domain? or a brand new domain that you are setting up for the very first time?

if it’s the second, you may still be waiting for DNS propagation.

It’s always helpful to just give your domain, instead of hiding it. If you had i wouldn’t have had to ask any followup questions.


#3

Did you get this resolved? If you’re still having trouble, let us know the domain and we’ll look into it!