Can't connect to DreamHost through FileZilla


#1

Hello,

I’m having issues trying to connect to DreamHost via FileZilla, this is what it shows:

Status: Resolving address of ftp.josueavitia.com
Status: Connecting to 173.236.186.229:21…
Status: Connection established, waiting for welcome message…
Response: 220 DreamHost FTP Server
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of ftp.josueavitia.com
Status: Connecting to 173.236.186.229:21…
Status: Connection established, waiting for welcome message…
Response: 220 DreamHost FTP Server
Command: AUTH TLS
Error: Could not connect to server

Thank you!


#2

can I just confirm the hostname you are using is http://ftp.josueavitia.com ?
If so get rid of the http part, it should just be ftp.josueavitia.com

Another cause might be a trailing ‘blank space’ in a password, or username.


#3

Thanks for the reply Monjo, the ftp has no http:// when loggining in, also verified and no blank spaces in username or password, this is the first time that has happen to me.


#4

Are you using the Site Manager, or are you entering the host, username, and password each time you try to log in?


#5

Hi kjodle, I’m using the Site manager


#6

On the General tab, make sure you have selected the appropriate protocol (FTP or SFTP) as you have set up for your DreamHost user. (I highly recommend SFTP.)

Logon Type: Normal (username + password).

For “Default remote directory” (in the Advanced tab) you should have something like this:

/home/username/yoursite.net

These are the settings that work for me with FileZilla, so they should probably work for you, unless you have done something different with your site setup.